Build Your Private AI Knowledge Base
Centralize your company's knowledge with intelligent document ingestion. Transform SOPs, product manuals, FAQs, and internal docs into an AI-powered knowledge engine that delivers instant, accurate answers across your organization.
Ingest Any Document Format, Anywhere
Upload documents from multiple sources, extract knowledge automatically, and make it instantly searchable for your AI assistant. Support for 50+ file formats and seamless integrations.
Supported Document Types
PDF Files
Extract text, tables, and images from PDF documents with OCR support
Word Docs
DOCX, DOC files with full formatting and metadata preservation
Spreadsheets
Excel, CSV files with structured data and formula recognition
Presentations
PowerPoint, PPTX with slide content and speaker notes
Text Files
TXT, MD, HTML, JSON, XML and more markup formats
Images
JPG, PNG with OCR text extraction and image analysis
50+ Additional Formats
Including RTF, ODT, Pages, Numbers, Keynote, and specialized industry formats. Need a custom format? We can add it.
Document Upload Center
Drag & Drop Files Here
or click to browse from your computer
Product_Manual_v3.pdf
2.4 MB • Processing complete
SOP_Customer_Service.docx
FAQ_Database.xlsx
1.8 MB • Queued
Connect Your Knowledge Sources
Import knowledge from cloud storage, web pages, APIs, and enterprise systems. Keep your knowledge base automatically synchronized with source updates.
Cloud Storage
Connect directly to Google Drive, Dropbox, OneDrive, Box, and other cloud storage providers for automatic document sync.
- Google Drive integration
- Dropbox sync
- OneDrive & SharePoint
- Box integration
Web Scraping
Extract content from websites, help centers, documentation portals, and knowledge bases automatically with intelligent crawling.
- Website content extraction
- Help center scraping
- Documentation crawling
- Scheduled updates
API Integration
Connect to REST APIs, GraphQL endpoints, and enterprise systems to pull structured data directly into your knowledge base.
- REST API support
- GraphQL queries
- Webhook triggers
- Custom authentication
Database Connectors
Query SQL and NoSQL databases directly to extract structured knowledge from your existing data infrastructure.
- PostgreSQL, MySQL
- MongoDB, Elasticsearch
- SQL Server, Oracle
- Custom queries
Email Integration
Forward emails with attachments directly to your knowledge base. Perfect for capturing customer inquiries and responses.
- Dedicated email address
- Attachment extraction
- Auto-categorization
- Thread preservation
Enterprise Systems
Integrate with Salesforce, Zendesk, Confluence, Notion, and other enterprise platforms for comprehensive knowledge sync.
- Salesforce CRM
- Zendesk, Intercom
- Confluence, Notion
- Jira, Asana
Need a Custom Integration?
Our team can build custom connectors for your proprietary systems and data sources. Enterprise support included.
Talk to Integration SpecialistIntelligent Document Understanding
Our AI doesn't just store documents—it understands them. Extract meaning, relationships, and context to deliver accurate, contextual answers.
Processing Pipeline
Document Parsing
Extract text, tables, images, and metadata from source documents
Content Chunking
Intelligently split content into semantic chunks for optimal retrieval
Embedding Generation
Create vector embeddings for semantic search and similarity matching
Index & Catalog
Store in vector database with metadata for fast retrieval
Advanced AI Capabilities
Our processing engine leverages state-of-the-art AI models to extract maximum value from your documents and make knowledge instantly accessible.
OCR & Image Recognition
Extract text from scanned documents, images, and PDFs with 99%+ accuracy. Recognize tables, charts, and diagrams automatically.
Multi-Language Support
Process documents in 100+ languages with automatic translation and cross-language search capabilities.
Relationship Mapping
Automatically identify connections between documents, topics, and concepts to provide comprehensive context.
Auto-Categorization
Smart tagging and categorization based on content analysis. Create custom taxonomies that evolve with your knowledge.
Continuous Learning
AI improves over time based on user feedback and query patterns, delivering increasingly accurate results.
Organize & Manage Your Knowledge
Create structured knowledge hierarchies, manage versions, control access, and keep your knowledge base always up-to-date.
Hierarchical Structure
Organize documents into folders, categories, and collections. Create custom taxonomies that match your business structure.
- Unlimited folder depth
- Custom categories & tags
- Drag-and-drop organization
- Bulk operations
Version Control
Track document changes over time with full version history. Rollback to previous versions and compare changes easily.
- Automatic versioning
- Change tracking & diff view
- One-click rollback
- Version annotations
Access Control
Granular permissions for documents and folders. Control who can view, edit, or manage specific knowledge areas.
- Role-based permissions
- Department-level access
- Document-level security
- Audit trail
Smart Search & Discovery
Find exactly what you need with AI-powered semantic search. Go beyond keyword matching to understand intent and context.
Semantic Search
Understand natural language queries and find relevant content even when exact keywords don't match.
Advanced Filters
Filter by document type, date, author, department, tags, and custom metadata fields.
Smart Suggestions
Get related documents, similar topics, and recommended reading based on your query and history.
Relevance Ranking
AI-powered ranking ensures most relevant results appear first, saving time and improving accuracy.
Refund Policy Guidelines v3.2
95% matchOur refund policy allows customers to request refunds within 30 days of purchase for any reason...
Customer Service SOP - Refunds
87% matchStep-by-step procedures for processing customer refund requests, including approval workflows...
FAQ: Common Refund Questions
82% matchFrequently asked questions about our refund process, timelines, and special circumstances...
Your Knowledge Base Powers AI Chat
Every document you ingest becomes instantly available to your AI assistant. Employees get accurate, contextual answers drawn directly from your company's knowledge.
How It Works
User Asks Question
Employee types natural language question into AI Chat interface
Semantic Search
AI searches your knowledge base using semantic understanding, not just keywords
Context Retrieval
Most relevant document sections are retrieved with full context and metadata
AI Generates Answer
AI synthesizes information and provides accurate answer with source citations
Continuous Learning
System learns from feedback to improve future responses and relevance
AI Chat - Knowledge Base Query
What's our policy for handling enterprise customer refund requests over $10,000?
Based on your Enterprise Refund Policy (v3.2), here's the process for refund requests over $10,000:
1. Approval Required: Requests must be approved by VP of Customer Success or higher
2. Documentation: Customer must provide written request with reason
3. Timeline: Decision within 5 business days, processing within 10 business days
Who specifically needs to approve it?
According to the Approval Matrix 2024:
• $10,000 - $50,000: VP of Customer Success (Sarah Chen)
• Over $50,000: CFO approval also required (Michael Torres)
Answer Accuracy
Based on user feedback
Average Response Time
From query to answer
Queries Resolved
Without human intervention
Your Data Security is Our Priority
Enterprise-grade security, compliance certifications, and data privacy controls ensure your knowledge base remains protected and compliant.
PDPO Ready
Aligned to Hong Kong Personal Data (Privacy) Ordinance
Encryption
End-to-end encryption in transit and at rest
Audit & Access
Role-based controls with full audit trails
Data Residency
Regional hosting options, including Hong Kong
Data Protection Features
End-to-End Encryption
AES-256 encryption for data at rest and in transit. Your documents are encrypted before they leave your device.
Private Cloud Deployment
Option to deploy on your own infrastructure or dedicated private cloud for maximum control.
Zero-Knowledge Architecture
We can't access your unencrypted data. Only you and authorized users have the keys.
Data Residency & Deletion
Choose where your data is stored. Complete deletion on request with verification.
DLP & Data Loss Prevention
Prevent sensitive data leakage with automated detection and policy enforcement.
Access & Audit Controls
Multi-Factor Authentication
Require MFA for all users. Support for TOTP, SMS, and hardware security keys.
SSO & SAML 2.0
Integrate with your identity provider: Okta, Azure AD, Google Workspace, OneLogin.
Comprehensive Audit Logs
Track every action: document access, searches, uploads, changes, and user activity.
IP Whitelisting
Restrict access to specific IP ranges or VPN connections for added security.
Session Management
Configurable session timeouts, idle detection, and remote session termination.
Penetration Testing & Security Audits
Regular third-party security audits and penetration testing ensure our systems remain secure against evolving threats. Full reports available for enterprise customers.
Ready to Build Your Knowledge Base?
Start ingesting documents and powering your AI assistant in minutes. No credit card required for trial.