Appointment & Booking Automation

Automate Bookings, Maximize Revenue

Let AI handle appointment scheduling, reminders, and follow-ups automatically across WhatsApp, Messenger, Instagram, and more. Never miss a booking opportunity again.

Appointment Request

Auto-Detected
Customer

Hi! I'd like to book a consultation for next week. Are you available?

2:34 PM

Great! I can help you book an appointment. Let me check available slots for next week...

AI Assistant
Available Time Slots
AI is handling this conversation
Auto-Booking Enabled
Conversion Rate
89%

+34% vs manual booking

89%

Booking Conversion Rate

24/7

Automated Scheduling

70%

Reduction in No-Shows

3x

More Appointments

Complete Booking Automation

Everything You Need to Automate Appointments

From initial inquiry to post-appointment follow-up, Evona handles the entire booking journey automatically.

Smart Scheduling

AI automatically detects booking requests, checks availability, and presents available time slots to customers in real-time.

  • Real-time availability checking
  • Multi-timezone support
  • Buffer time management
  • Recurring appointments

Automated Reminders

Send automatic reminders via WhatsApp, SMS, or email to reduce no-shows and keep customers informed.

  • 24-hour advance reminders
  • 1-hour before notifications
  • Customizable reminder templates
  • Multi-channel delivery

Rescheduling & Cancellation

Let customers reschedule or cancel appointments instantly through conversational AI without agent intervention.

  • Self-service rescheduling
  • Instant confirmation
  • Cancellation policies
  • Waitlist management

Calendar Integration

Sync with Google Calendar, Outlook, Apple Calendar, and other scheduling tools to avoid double bookings.

  • Two-way calendar sync
  • Team calendar management
  • Resource allocation
  • Meeting room booking

Custom Intake Forms

Collect essential information before appointments with conversational forms that feel natural and engaging.

  • Conversational data collection
  • Conditional logic
  • File upload support
  • PDPO-aligned data handling

Follow-Up Automation

Send post-appointment surveys, thank you messages, and rebooking prompts automatically to increase retention.

  • Post-appointment surveys
  • Thank you messages
  • Rebooking campaigns
  • Review requests
Automated Booking Journey

How It Works: End-to-End Automation

From first contact to post-appointment follow-up, see how Evona automates every step of the booking process.

1

Customer Inquiry Detection

AI automatically detects booking intent from customer messages across all channels (WhatsApp, Messenger, Instagram, etc.).

"Hi, I'd like to schedule a consultation next week"

Booking Intent DetectedTriggers automated workflow
2

Availability Check & Slot Presentation

System checks calendar availability in real-time and presents open slots to the customer with interactive options.

Available time slots for next week:

Mon, Dec 18 - 10:00 AM
Mon, Dec 18 - 2:00 PM
Tue, Dec 19 - 11:00 AM ✓
Wed, Dec 20 - 3:00 PM
3

Information Collection

AI collects necessary details through natural conversation - name, contact info, service type, and any special requirements.

Full Name:Sarah Johnson
Email:sarah.j@email.com
Service:Business Consultation
Special Notes:First-time client
4

Confirmation & Calendar Sync

Appointment is confirmed instantly, added to calendars, and customer receives confirmation with all details.

Appointment Confirmed!

Date: Tuesday, December 19, 2024

Time: 11:00 AM - 12:00 PM (EST)

Service: Business Consultation

Location: Virtual Meeting (Zoom link sent)

Added to your calendar
5

Automated Reminders

System automatically sends reminders at configured intervals to reduce no-shows and keep customers informed.

24 hours before
Sent
1 hour before
Scheduled
6

Post-Appointment Follow-Up

After the appointment, automatically send thank you messages, feedback surveys, and rebooking prompts to drive repeat business.

Thank you message (immediate)
Feedback survey (1 hour after)
Rebooking prompt (3 days after)
Performance Analytics

Track Every Booking Metric That Matters

Get real-time insights into booking performance, conversion rates, and customer behavior to optimize your scheduling process.

Booking Conversion Funnel

Booking Trends

+18%
1,247

Total Bookings

+12%
89%

Conversion Rate

-34%
8.2%

No-Show Rate

-45s
1.2m

Avg. Booking Time

Industry Solutions

Appointment Automation for Every Industry

From healthcare to beauty, education to professional services, see how businesses use Evona to automate bookings.

Healthcare

Medical & Dental Practices

Automate patient appointment scheduling, send HIPAA-compliant reminders, and manage multi-provider calendars seamlessly.

  • HIPAA-compliant messaging
  • Multi-provider scheduling
  • Insurance verification
  • Telehealth integration
Success Metric
73% Reduction

in no-show appointments

Beauty & Wellness

Salons & Spas

Let customers book services, select their preferred stylist, and receive appointment reminders all through chat.

  • Service menu integration
  • Stylist/therapist selection
  • Package & membership management
  • Upsell recommendations
Success Metric
3.2x More

bookings per month

Education

Tutoring & Training Centers

Automate class bookings, trial lesson scheduling, and parent-teacher meeting arrangements with ease.

  • Class schedule management
  • Trial lesson automation
  • Multi-student booking
  • Parent communication
Success Metric
92%

trial-to-enrollment conversion

Professional Services

Legal & Consulting Firms

Schedule consultations, discovery calls, and client meetings automatically while collecting necessary case information.

  • Consultation scheduling
  • Client intake forms
  • Conflict checking
  • Secure document sharing
Success Metric
$127K

additional revenue per year

Fitness

Gyms & Fitness Studios

Manage class bookings, personal training sessions, and facility reservations with automated capacity management.

  • Group class scheduling
  • Capacity management
  • Waitlist automation
  • Membership integration
Success Metric
86%

class attendance rate

Real Estate

Real Estate Agencies

Automate property viewing appointments, virtual tour scheduling, and agent availability management.

  • Property viewing scheduling
  • Agent matching
  • Virtual tour booking
  • Lead qualification
Success Metric
4.5x

more property viewings

Seamless Integrations

Connect With Your Existing Tools

Evona integrates with your favorite calendar, CRM, and business tools to create a unified booking ecosystem.

Google Calendar
Outlook
Apple Calendar
Calendly
Zoom
Microsoft Teams
Salesforce
HubSpot
Zendesk
Shopify
WordPress
Zapier

Need a Custom Integration?

Our API and webhooks make it easy to connect Evona with any system

Customer Success Stories

Real Results from Real Businesses

See how businesses transformed their booking process with Evona's appointment automation.

"We went from manually scheduling 200 appointments per month to automatically handling 650+ bookings. Our staff can now focus on patient care instead of phone calls."

Customer
Dr. Michael Chen
Dental Practice Owner
Healthcare
Booking increase:+225%

"The automated reminders cut our no-show rate from 25% to just 6%. That's an extra $45K in revenue per month from appointments that actually happen."

Customer
Lisa Anderson
Spa Director
Beauty & Wellness
No-show reduction:-76%

"Trial lesson bookings increased 4x after implementing Evona. Parents can book directly through WhatsApp at any time - it's so convenient for them."

Customer
James Wilson
Learning Center Director
Education
Trial bookings:+300%

"Class bookings are now completely automated. Members love the instant confirmation and our admin team saves 15 hours per week on scheduling."

Customer
Marcus Rodriguez
Fitness Studio Owner
Fitness
Time saved:15 hrs/week

"Property viewing requests are handled instantly, even at 11 PM. We book 4.5x more viewings and our agents are much more productive."

Customer
Rachel Kim
Real Estate Manager
Real Estate
Viewing bookings:+350%

"Consultation bookings tripled and we collect all necessary information upfront. No more back-and-forth emails. Pure efficiency."

Customer
David Thompson
Managing Partner
Legal Services
Consultations:+200%

Ready to Automate Your Bookings?

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